Terms of service
These terms cover the Ondello app and its service during the closed test. A lawyer will review them before the app is released to the public.
1. Who provides Ondello
Ondello is provided by Patryk Baran, a natural person in Poland (“we”). Write to us at support@ondello.app, or at privacy@ondello.app about data protection and account deletion.
2. The service
Ondello plans a household’s meals: one dish for everyone, with each person’s portion sized to their own target. It keeps the household’s recipes, imports recipes from links, files and photos, and makes shopping lists from the plan. During the closed test:
- Ondello is free;
- features may change, appear or disappear, and you should expect errors;
- data from the test does not move to the public version of the app (privacy policy, section 8).
3. What you need
- A phone with Android 7.0 or newer and Google Play, or an iPhone with iOS 15 or newer if we have invited you to test on one.
- An internet connection to sign in and to keep the household’s phones in step.
- An e-mail address whose messages you can read.
4. Your account
- You must be 18 or over to create an account.
- An account is for one person. You sign in with a code we send to your e-mail address, so keep your mailbox secure: anyone who can read it can sign in.
- A household is run by its owner, who decides whom to invite and with what role.
- If you enter details for someone without an account, such as a child, you do so as their parent or guardian, or with their agreement.
- Keeping calorie targets and what your household plans and eats needs your separate consent. That consent is not part of these terms (privacy policy, section 4).
5. Your content
The recipes, photos and other content you add stay yours. You allow us to store, copy and process them only as far as we need to run Ondello for you and your household. Import recipes for your own use, and do not add content that you have no right to use.
6. Acceptable use
Do not:
- add unlawful content;
- try to reach other households’ data, get around limits, or disrupt the service;
- create accounts or start imports in bulk or by automated means;
- have sign-in e-mails sent to addresses that are not yours.
7. Not medical advice
Calories, macronutrients and portions in Ondello are estimates for planning meals. Ondello is not a medical device and does not give medical or dietary advice. For questions about your health or diet, consult a doctor or a dietitian.
8. Availability during the test
Ondello is in testing. It may be interrupted, change or stop working, and data may be lost. We are liable only as far as the law does not allow that liability to be excluded or limited. Nothing in these terms limits your rights as a consumer under mandatory law.
9. Complaints
Write to support@ondello.app and describe the problem. We answer within 14 days.
10. Ending your account
- You can end your account at any time by asking for its deletion (account deletion).
- If section 6 is seriously broken, we may block the account. We give the reason by e-mail to the account’s address.
- When the closed test ends, we tell you by e-mail.
11. Changes to these terms
We tell you of a change by e-mail 14 days before it takes effect. If you do not accept it, you can end your account before then.
12. Law
Polish law governs these terms. If you are a consumer, you keep the protection that the mandatory law of the country where you live gives you. Disputes go to the courts that have jurisdiction under the general rules.